We offers the lowest shipping cost across all online platforms in India. We have tied up with multiple Logistics Partners who pick up the product from your location and deliver it straight to the customer.

With such low delivery charges, you can receive orders from all over India and focus more on selling your products online than handling the stress of shipping and logistics all by yourself.

How to Ship Your Orders in 3 simple steps
 
Manage and process your orders through our Supplier Panel
Log on to the our Supplier Panel and accept your order. Once done, you will have to download and print the Label and Manifest.
 
Pack your product and keep it ready for pickup
Pack the product properly in plain packaging material with no branding. We does not provide any packaging material. Please ensure that the product is properly packed and paste the label on the packaging.
 
Hand over the product to  Delivery Partner
Our logistics partner will pick up the order from your pickup address and deliver it directly to the customer.
 

Sit back and relax while we delivers your products safely and quickly. Customers love it when their products are packed well and delivered on time, and a happy customer service means a higher number of returning customers and orders for you.

Shipping Timeline

The orders must be shipped within 2-3 days from the date of receiving the order within the agreed time provided by you (also known as Service Level Agreement or SLA). 

EXCHANGE, RETURNS & SHIPPING POLICY

Refund/Exchange Policy 

Our return/exchange policy lasts for 4 days from the receipt of the products by you. Exchange is subject to missing and damage only. Within 4 days of delivery,  about the return/exchange. No return/exchange will be processed if not intimated within 4 days.

Kindly note, to initiate return/exchange, you must send images of the damaged/leaked package on our email. Subject to quality check, we will dispatch your exchanged package within 2-3 working days from receipt at our end. You may request a replacement for the missing or damaged products or reimbursement in the form of store credit or Bank Transfer. COD charges are typically not reimbursed from these orders.

A refund takes up to 10 business days to be credited back to your customer, this will be done through the payment gateway provider. After communication with our support team, the return/exchange will be done within 3-4 days and would take approximately 5-6 days for the product to be delivered again to you. 

Terms and Conditions : 

* Refunds will be processed as store credit or account refund depending on the choice of the customer.

* B.P. Oil Mills reserves the right to refuse to return a product if it is not in its original condition or is damaged not due to our error. 

* No Refund/Exchange will be initiated if the safety seal is broken in the pictures shared on shivshaktidarbart@gmail.com

* Unless you notify us within 4 (Four) days from the date of receipt, the products shall be deemed to have been accepted by you as being in good condition.

Cancellation Policy

In case you have a change in mind just after making the payment, you can drop an e-mail at shivshaktidarbart@gmail.com with your order number. As long as your order has not been dispatched, we can cancel it and refund your amount. Post which the return policy will apply.

If it is a COD order, a system generated cancelation email will be sent to you after the order has been cancelled. As long as your order has not been dispatched, you can cancel it directly, post which the return policy will apply.

Shipping Policy

We process orders as soon as they are received, typically somewhere between 0-3 business days. If there are any reasons for us not being able to process your order, we will get in touch with you accordingly. 

Standard Shipping is free for all customers across India. For international shipments, please get in touch with us by email at shivshaktidarbart@gmail.com and we will arrange it at an additional cost (this depends on our logistics partners and country of delivery).

Processing the order normally takes 2-4 business days and then shipping normally takes 4-7 business days. This may vary if the orders are placed from pincodes that have delivery constraints or limited accessibility. 

We do not ship backorders. We aim to keep every item on our website in stock. If there is an item which you purchase and then we realize this item is not available, we will promptly inform you within 2 business days of your purchase and fully refund your money for the out of stock item.

We can only process one shipping address per order. So, if you would like to order several items and ship to different people, please treat these as separate orders. We cannot ship to Post Office Box addresses and take no responsibility for non delivery of orders in case the delivery address includes P. O. Box details in any part or form.

We will attempt delivery 3 times at the delivery address specified by you in the order, before we contact you that your package is not deliverable. You can track the package through the respective Order Tracking facility of the courier companies. In case the customer is not reachable or does not accept delivery of products in these attempts, we reserve the right to cancel the order(s).

The fulfilment of any order is completely at the discretion of B P Oil Mills Ltd. 

If you have any questions pertaining to shipping, please get in touch by email at shivshaktidarbart@gmail.com